Privacy Policy

Effective Date: July 21, 2025

At Lush, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform (the “Service”). By using Lush, you agree to the practices outlined below.

1. Information We Collect

We collect the following types of information:

1.1. Personal Information

  • When you sign up, we collect your name, email address, payment details, and social or public web profiles (e.g. Twitter, LinkedIn, personal websites) that you choose to link.

1.2. Usage Data

  • We automatically collect data on how you interact with the platform — including logins, page visits, and clicks — to improve performance and user experience.

1.3. Content & Store Data

  • We store your store configuration, prompts, uploaded content, and any product or page data you create via Lush.

1.4. Third-Party Integrations

  • If you connect third-party services (e.g. Stripe, Google, Discord), we may access data from those accounts to enhance your experience. You can revoke access at any time.

2. How We Use Your Data

We use your information to:

  • Provide and maintain the Lush service
  • Personalize your storefronts using our AI engine
  • Improve our platform and user experience
  • Process payments and send transactional emails
  • Respond to support inquiries
  • Send product updates (you can opt-out anytime)

3. Sharing and Disclosure

We do not sell your personal information. We only share your data:

  • With vendors and service providers who help us operate Lush (e.g. hosting, payments)
  • When legally required (e.g. subpoenas, legal process)
  • In the event of a merger or acquisition (with prior notice)

4. Data Security

We use industry-standard encryption, access controls, and monitoring to protect your data. However, no system is 100% secure. Use strong passwords and notify us if you suspect unauthorized access.

5. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at

Email: [email protected]

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at [email protected].

6. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or similar laws, including:

  • The right to access your data
  • The right to correct or delete your data
  • The right to restrict or object to certain processing
  • The right to data portability

Contact us at [email protected] to exercise any of these rights.

7. Children’s Privacy

Lush is not intended for use by children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we’ll notify you via email or in-app. Continued use of Lush after changes indicates acceptance.

9. Contact Us

For any questions about this Privacy Policy, reach out to:

Email: [email protected]